RETURN AND REFUND POLICY
Thank you for shopping with Mizuberg. We strive to provide the best quality products to our customers. If for any reason you are not satisfied with your purchase, we are here to help.
You may return your purchase within 15 days from the date of delivery, provided that the product is returned in its original, intact condition with the original packaging. To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it.
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Refund Policy
Once we receive your returned item and inspect its condition, we will process your refund. The refund will be credited to the original mode of payment within 7 working days. Please note that shipping charges (if any) are non-refundable.
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Return Process
To initiate a return, please contact our customer service team at info@mizuberg.com with your order number and reason for return. Our team will guide you through the return process.
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Exceptions-
Certain items are non-returnable, such as items on sale, customized products, or those damaged by misuse or negligence. Please check product descriptions or contact customer service for more details.
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Contact Us-
For any questions or concerns about our return and refund policy, please contact us at: Info@mizuberg.com
Thank you for choosing Mizuberg.