SHIPPING POLICY
At Mizuberg, we are committed to delivering your orders promptly and efficiently. Below is our shipping policy to ensure a smooth and satisfactory delivery experience.
1. Shipping Options and Delivery Times
We offer the following shipping options:
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Standard Shipping: Delivery within 5-7 working days.
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Express Shipping: Delivery within 2-3 working days.
Please note that delivery times are estimated and may vary based on your location, product availability, and other factors.
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2. Order Processing Time
All orders are processed within 1-2 working days. Orders placed on weekends or holidays will be processed on the next working day.
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3. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can also track your order status directly on our website under the "Track Your Order" section.
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4. International Shipping
Currently, we only ship within Indian region. We are working on expanding our shipping destinations and hope to serve more locations in the near future.
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5. Delivery Issues
If you experience any issues with your delivery, such as a delay, missing package, or damaged items, please contact our customer service team immediately at info@mizuberg.com. We are here to help resolve any issues promptly.